Every customer answered — and their problem solved.
Agastya attends and makes calls, and handles WhatsApp, chat and email — in natural Indian languages — then completes the task: books, looks up, updates the CRM, raises a ticket, takes the payment. 24/7, on the number you already have.
Every channel, in & out
Inbound and outbound calls, WhatsApp, website chat and email — one agent with shared memory of the customer, in Hindi, English and regional languages.
It performs the task
Not just answers — it books, reschedules, looks up and updates an order, raises a ticket, sends a payment link, and escalates to a human only when it should. The job gets done.
Plug-and-play + your CRM
Rides on your existing support number and connects to the tools you already run — Salesforce, Zoho, HubSpot, LeadSquared, your PMS/OMS and internal APIs. No rip-and-replace.
See it work
Watch Agastya answer a customer — and finish the job
Not a promise on a slide. Play a real scenario — a call answered, an after-hours enquiry captured, an order looked up, a booking made. Turn on voice to hear it in a real Indian accent.
A customer asks where their order is — at 11 PM — and the agent fixes it.
ShopNeela
Agastya AI agent · Hindi & English
Talk to it live
Actually talk to the agent — in your language
Tap the mic and speak — Hindi, Hinglish, Tamil, Bengali or English. It listens, understands your accent, answers out loud, and keeps the conversation going. This is the real voice engine, not a recording.
Sunrise Services
Voice AI agent · speak or type
Tap the mic and talk — your conversation appears here.
Tap to start a live voice conversation — or type below.
See it live in 30 seconds
Try Agastya as your own brand
Drop in any website. Agastya learns it instantly and goes live — answering, booking, ordering and raising requests as that brand. No signup, no setup.
Or explore a ready one: Hyundai · Asian Paints
What we run for you
A full support desk, run for you — across every channel
Human-quality support at software economics: instant, always-on, and every conversation ends with the job done — not deflected to a form.
Answer everything, instantly
Every call, WhatsApp and chat answered 24/7, at 3am and ten at once — never a queue, never a missed enquiry.
Reach out proactively
Outbound calls and utility-template messages — reminders, follow-ups, win-backs — that recover revenue you already earned.
Complete the action
Books, reschedules, updates the record, raises the ticket, takes the payment — in the systems you already use.
Prove it every month
A live dashboard and a one-page outcome report: resolved, deflected, revenue recovered — vs your fee.
One platform
Everything a support suite does — done by AI, in one place
Not a chatbot bolted onto a seat-priced helpdesk. Agastya is the helpdesk, the CRM and the agent — AI-native, so it resolves the request instead of routing it, and gets better every time it does.
A helpdesk that resolves, not deflects
Native tickets with priority and SLAs — but most cases never reach a human, because the AI actually answers them. You see the resolved-by-AI rate, live.
Your CRM, built in
Every customer, their history and lifecycle in one record — no separate CRM to sync. The agent knows who it's talking to and what came before.
It learns from every resolution
Answer a question once and the AI handles it forever — each resolution becomes verified knowledge. The desk gets cheaper and smarter as you use it.
Real Indian-language voice
Live phone calls in natural Hindi, Hinglish and regional languages — on the number you already have. The part the global suites can't do.
A copilot for your team
When a human does step in, the AI drafts the reply from your own knowledge — so your team resolves in seconds, grounded in your real facts.
Quality you can measure
Built-in CSAT and outcome reporting — proof the AI isn't just fast, but good. Priced against the seat it replaces, not per agent.
Meet customers where they are
On WhatsApp, on a call, and inside the AI apps they already use
Built for how India actually messages — typing, voice notes, or a photo of a form — and for where buying is heading next.
WhatsApp, done properly
Understands typed messages, voice notes, and photosof a form, bill or ID — then replies with one-tap buttons (Book, Buy now) and can even answer back with a voice note. For the many customers who'd rather speak than type.
Voice that feels human
Real-time calls that reply the instant you pause — a natural back-and-forth in Hindi, Hinglish and regional languages, not a robotic wait. Speak over it to interrupt, just like a real conversation.
Reachable from every AI assistant
As customers start asking ChatGPT, Claude and Gemini to get things done, your business is discoverable and orderable there too — and Agastya completes it in your own systems.
Your customers can just send a voice note
Most people in India would rather speak than type — especially on the phone, on the go, or when typing in their language is a chore. Agastya understands voice notes in any Indian language and replies with a voice note too. No app, no form, no typing — just talk, like you would to a person.
Speak in any language
Hindi, English, Tamil, Bengali and more — it transcribes and understands, accent and all.
Get a voice note back
A natural spoken reply — perfect for anyone who'd rather listen than read.
Works for everyone
Elderly customers, busy hands, or anyone not comfortable typing — reach them all.
Try it now: send a voice note to Agastya on WhatsApp and hear it reply.
Before & after
What changes the day you switch it on
Same customers, same channels — but nothing slips through, and every conversation ends with the job done.
Auto dealership
Customer calls at 9pm to book a service
Rings out — the desk is shut. They book at another dealer by morning.
Agent answers, pulls the vehicle history, books the slot in the DMS, and sends a WhatsApp confirmation + pickup reminder.
Specialty clinic
After-hours WhatsApp: “what does this treatment cost?”
Seen next morning, maybe. The patient has already booked elsewhere.
Agent answers from the clinic’s own info, books the consult, reminds them — and wins back no-shows.
D2C / e-commerce
“Where is my order?” + a return request
Ticket queued; a reply comes hours later; the return is manual back-and-forth.
Agent looks up the order in your OMS, shares tracking, files the return, sends a payment link for the exchange — in seconds.
Real estate
A portal lead lands at midnight
Called back a day later — the buyer has moved on. Speed-to-lead lost.
Agent calls within a minute, qualifies budget & location, books a site visit in the CRM, and nurtures on WhatsApp.
Govt citizen helpline
A citizen calls to lodge a grievance, in Hindi
Line busy all day; the complaint is never logged. They travel to the office to be heard.
Agent answers in their language 24/7, logs the grievance with a tracking ID, routes it to the right department, and sends a WhatsApp acknowledgement.
Power / water utility
An outage is reported at 2am
No one answers after hours; complaints pile up unlogged; citizens flood social media.
Agent registers the complaint instantly, issues a ticket number and ETA, and proactively messages when supply is restored.
Learns your whole business
It knows everything — and stays up to date on its own.
Agastya doesn't just read one page. It ingests your entire website, plus your policies, price lists, FAQs and documents — then keeps re-learning as they change. Every answer is grounded in your real information, never made up.
- ✓Crawls your whole website, not one page
- ✓Add policies, price lists, FAQs, docs
- ✓Re-learns automatically every week
- ✓Answers grounded in your real content
- ✓Connects to your CRM & internal tools
Built for high-volume support
Where the phone never stops — that's where we shine
Agastya pays for itself fastest where inbound naturally overwhelms a team — after-hours demand, peak spikes and repetitive, revenue-bearing queries. If one or two people can't keep up, that's us.
Business & commerce
E-commerce & D2C
orders, returns, exchanges
Banking, NBFC & insurance
eligibility, status, claims
Education & edtech
admissions, counselling, fees
Healthcare & diagnostics
appointments, reports, prep
Travel, hotels & food
bookings, changes, orders
Real estate
lead speed, site visits
Logistics & delivery
status, rescheduling
Auto dealers & service
service, test drives
Government & public sector
Citizen helplines
24/7 grievance capture & routing
Utility complaints
power/water outages, billing
Scheme eligibility
welfare enrolment, status, docs
Municipal services
311-style requests, permits
Public-health lines
advisories, appointments, info
Transport / RTO
licence, permit, challan status
Tourism & pilgrimage
Char Dham info, permits, safety
Every language
Hindi + regional — no citizen left out
Wherever call and message volume is high — see the industries we serve. Not listed? Tell us your use case →
Under the hood
Depth a chatbot can't fake
The model is a commodity — anyone can call one. The moat is the system around it: grounded in your own knowledge, acting in your systems, remembering across every channel, speaking real Indian languages. That's what turns a chatbot into a coworker.
It acts, not just answers
Reasons over the request and calls your APIs to complete multi-step tasks — book, look up, update records, raise tickets, take payment. The work gets done end-to-end, not deflected to a human.
Real Indian-language voice
Native Indian-language speech-to-text and text-to-speech: natural Hindi, fluid Hinglish code-switching and regional accents on live calls — where global voice AI still sounds foreign and stiff.
Grounded in YOUR knowledge
Crawls your whole website + documents into a secure, per-tenant vector knowledge base, re-learns weekly, and answers only from your real content — with a refusal discipline that escalates instead of inventing.
One memory, every channel
A single customer identity across call, WhatsApp, chat and email — context carries, so the customer never repeats themselves and nothing falls between channels.
Deep integrations, no rip-and-replace
A universal adapter plugs into your CRM, OMS, ticketing, calendars and payments, and rides on the number you already have — live in days, not a quarter.
Compounds with every conversation
Every interaction sharpens the knowledge base and is logged and measured — so the agent gets more accurate over time and proves its outcomes in ₹, monthly.
Integrations
Plug in your channels and your tools
Agastya sits in the middle — it answers on every channel and acts in the systems the work actually lives in. Provider-agnostic adapters make it a plug-in, not a project: your CRM, orders, tickets, calendar and payments, wired in days.
Channels customers use
Reasons, replies, and acts — in one place
Systems the work lives in
Don't see yours? Any CRM or internal system with an API (or a webhook) connects through our universal adapter — no rip-and-replace.
Enterprise-grade
Built to carry your brand — reliably, securely, at scale
Every conversation is your business speaking to its customer. The platform is engineered to be trusted with that — on security, control and accountability.
Security & DPDP
Per-tenant isolation, encryption in transit and at rest, and full audit trails — built for India's data-protection regime.
Human in control
Escalation, approvals and oversight are first-class. The agent hands off to your team the moment it should.
Reliable at scale
Answers unlimited conversations in parallel, 24/7, across regions — no queues, no missed volume at peak.
Grounded, not guessing
Answers trace to your own content, with a refusal discipline that escalates instead of inventing.
Your data, your rules
Your knowledge and records stay yours; the agent acts only within the permissions and systems you grant it.
Accountable outcomes
Every interaction is logged and measured — a monthly report of what was resolved, deflected and recovered.
The proof
One page a month. The outcome, not the busywork.
Enquiries captured, after-hours saves, issues resolved, revenue recovered — and the value delivered vs your fee. Every figure from your real conversations.
- ✓Enquiries captured
- ✓After-hours captures
- ✓Issues resolved end-to-end
- ✓Customers won back
- ✓Revenue recovered vs fee
Optional
Prefer a number first?
The demo shows what actually happens. If you'd like a rough estimate of what unanswered enquiries are costing you before we talk, this benchmarks it in 60 seconds.
Run a multi-location group, a dealer network or a large support desk? Book a walkthrough — we'll set up every location for you.
Questions
The quick answers
Do I need to install or change anything?+
Can it actually do things, or just chat?+
Will customers get spammed?+
Can I cancel?+
Now imagine that running for your business
Get a live demo built on your own website, then a 30-day pilot on real traffic — we set the whole thing up for you.